Vienna, in our guests’ words.

vielen Dank für Ihr ehrliches Feedback und Ihre Anmerkungen zu Ihrem Aufenthalt in unserer Pension Mozart. Es freut uns, dass Sie die Qualität des Bettes sowie die Sauberkeit und Ausstattung Ihres Zimmers positiv bewertet haben – und dass wir Ihnen als kleines Extra sogar ein kostenloses Upgrade auf ein größeres Straßenzimmer anbieten konnten. Wir bedauern jedoch sehr, dass Sie mit einigen Aspekten Ihres Aufenthalts nicht voll zufrieden waren. Ihre niedrige Bewertung unseres Personals überrascht uns besonders, da wir jederzeit für Sie erreichbar waren – per WhatsApp, Telefon oder E-Mail – und während des gesamten Anreiseprozesses persönlich unterstützt sowie sämtliche Informationen zur kontaktlosen Registrierung und zum Zugang rasch bereitgestellt haben. Zum Fernsehempfang möchten wir anmerken: In unseren Zimmern sind zahlreiche Programme frei empfangbar. Einige Sender – beispielsweise ausländische oder Pay-TV-Kanäle – sind in Österreich jedoch nur verschlüsselt verfügbar. Falls der Fernseher nicht wie gewünscht funktioniert hätte, genügt eine kurze Rückmeldung, und wir hätten gerne direkt für Abhilfe gesorgt. Hinsichtlich der fehlenden Klimaanalge bitten wir um Ihr Verständnis: Als historisches Haus im Herzen Wiens sind uns baulich moderne Klimaanlagen leider untersagt – wir weisen jedoch mehrfach vor der Buchung und in allen Vorabinformationen darauf hin. Gerade im Sommer stellen wir leistungsstarke Ventilatoren zur Verfügung und sind selbst bemüht, an umweltverträglichen Alternativen zu arbeiten, weil auch wir unseren Gästen im Sommer größtmöglichen Komfort bieten möchten. Schade finden wir auch, dass wir während Ihres Aufenthalts keinerlei Info über Probleme oder Wünsche erhalten haben – wir hätten gerne sofort reagiert und Ihren Aufenthalt durch passende Lösungen noch angenehmer gestaltet. Wir bedanken uns dennoch für Ihren Besuch und würden uns sehr freuen, Sie wieder als Gast in unserer Pension Mozart begrüßen zu dürfen – gerne auch mit persönlicher Beratung im Vorfeld und passender Zimmerwahl. Ihr Hinweis ist uns Ansporn, Kommunikation und Service weiterhin transparent, persönlich und flexibel zu gestalten. Herzliche Grüße Igor & die Mauracher Familie Pension Mozart

Değerli Hasan Bey, Pension Mozart’ı tercih ettiğiniz ve deneyiminizi paylaştığınız için çok teşekkür ederiz! Temizlik, huzur ve rahatlık konusundaki güzel yorumlarınız bizim için çok kıymetli. Ayrıca valizlerinizi çıkışa kadar bırakabilmenizden memnun kalmanıza sevindik; konuklarımıza maksimum esneklik ve rahatlık sunmak en önemli önceliklerimizdendir. Temassız giriş-çıkış sistemiyle herhangi bir bekleme ya da karmaşa yaşamadan konaklamanız bizi mutlu etti. Belirttiğiniz geri bildirimlere de samimiyetle teşekkür ederiz. Oda kategoriniz “COMPACT” olarak adlandırılan, en uygun fiyatlı ve küçük boyutlu seçeneğimizdir; şehirde geçirilen zamanın büyük çoğunluğu dışarıda olan misafirlerimiz için tasarlanmıştır. Daha büyük ve geniş dolaba sahip oda seçeneklerimiz için sizlere her zaman yardımcı olmaktan mutluluk duyarız – bir sonraki konaklamanızda daha kapsamlı bir odada sizi ağırlamaktan memnuniyet duyarız. Viyana’daki musluk suyu, Avrupa’nın en temiz ve lezzetli sularından biridir; tüm misafirlerimizin odalarında doğrudan kullanımı uygundur ve ek olarak plastik şişe/karton üretimini azaltmak için hazır su sunmuyoruz. Çevreye olan duyarlılığımız gereği, otel terliği gibi tek kullanımlık ürünler yerine atık miktarını minimumda tutmaya özen gösteriyoruz. Oda fiyatlarımız ise, şehrin tam merkezinde, tarihi binada ve yeni yenilenmiş konforumuzla hizmet vermemizden kaynaklanmaktadır; bu avantajlarla karşılaştırıldığında sunduğumuz kalite ve deneyim birçok konuk tarafından olumlu değerlendirilmektedir. Bize gösterdiğiniz ilgi ve detaylı yorumunuz için tekrar teşekkür ederiz. Bir sonraki Viyana seyahatinizde daha geniş bir oda kategorisi ile sizi tekrar ağırlamak isteriz. Her zaman daha iyi bir deneyim yaşatmak için buradayız. Saygılarımızla, Igor & Mauracher Ailesi Pension Mozart

Thank you so much for your wonderful review and the kind words about your stay at Pension Mozart! We’re truly delighted that you enjoyed the cleanliness, comfort, and especially our central—yet pleasantly quiet—location. It is always our goal to offer guests an authentic Viennese experience right in the heart of the city, while still ensuring a peaceful atmosphere away from the usual hustle and bustle. We appreciate you mentioning the absence of air-conditioning. As a historic building, we operate under strict preservation rules, which unfortunately do not allow us to install AC units. However, we provide high-quality fans in every room to keep our guests comfortable, and we are glad to hear it worked well for you. We’re thrilled that you found our self check-in process so easy and the instructions helpful—this contactless system is designed to give you the freedom and flexibility to arrive and depart at your own pace, with support from our team available anytime via WhatsApp or phone. Thank you again for choosing Pension Mozart for your Vienna visit, and for highlighting our prime location, spotless rooms, and smooth check-in process. We would be delighted to welcome you back for another memorable stay any time your travels bring you to Vienna! Warm regards, Igor & the Mauracher Family Pension Mozart, Vienna

Thank you so much for your lovely and detailed feedback! We’re delighted to hear that you found your room spacious, the bed very comfortable, and the bathroom exceptionally clean and well-equipped. It’s great to know that the effective fan and easy check-in instructions added to your comfort during your stay. We also appreciate your positive mention of our team member stopping by to make sure everything was satisfactory—personalized, friendly service is very important to us, even with our contactless concept. Your recommendation means a lot! Regarding your comment about milk and additional kitchen items: Our compact double room with lightshaft view is our most budget-friendly option, intentionally kept simple for guests who prioritize value and comfort over extra amenities. For guests seeking more in-room facilities—such as the ability to prepare snacks or store perishables—we offer apartments and studios with a kitchenette fully equipped with plates, knives, and further amenities. If you return to Vienna, we’d be happy to recommend one of these upgrades for an even more flexible and independent stay. Thank you once again for your trust and feedback. Your input helps us continuously improve, and we hope to welcome you again—either in a compact room for a quick, comfortable visit or in one of our larger apartments for an extended stay. Warmest regards from Vienna, Igor & the Mauracher Family Pension Mozart

herzlichen Dank für Ihre hervorragende Bewertung und Ihr positives Feedback! Es freut uns sehr, dass Sie Ihren Aufenthalt in der Pension Mozart so genießen konnten und insbesondere unsere zentrale Lage, die Sauberkeit sowie den Komfort so hoch bewerten. Gerade die Lage im Herzen von Wien, direkt bei den wichtigsten Sehenswürdigkeiten, der Mariahilfer Straße, dem MuseumsQuartier und dem Naschmarkt, wird von unseren Gästen immer wieder als großer Pluspunkt geschätzt. So können Sie das pulsierende Stadtleben erleben und haben dennoch die Möglichkeit, sich in unseren komfortablen, modern ausgestatteten Zimmern zurückzuziehen und zu entspannen. Ihr Lob für unsere Bettqualität, die Ausstattung und das Preis-Leistungs-Verhältnis freut uns besonders – wir legen großen Wert darauf, hochwertige Standards, bequeme Betten und praktische Annehmlichkeiten zu bieten, ohne dabei die individuelle Atmosphäre unserer historischen Unterkunft zu verlieren. Unsere Gäste profitieren zudem von einem kontaktlosen Check-in, der zeitlich flexibel ist und maximale Privatsphäre bietet. Sollten während Ihres Aufenthaltes Wünsche offenbleiben oder Fragen zum Aufenthalt oder zu Restaurant- und Ausgehtipps in Wien aufkommen, sind wir jederzeit per WhatsApp, Telefon oder E-Mail für Sie erreichbar. Es wäre uns eine Freude, Sie schon bald wieder bei uns in Wien willkommen zu heißen! Sollten Sie spezielle Zimmerwünsche oder Fragen zu künftigen Aufenthalten haben, kontaktieren Sie uns gerne direkt – wir beraten Sie individuell. Herzliche Grüße und nochmals vielen Dank für Ihr Vertrauen in die Pension Mozart Igor & die Mauracher Familie

Thank you so much for your wonderful review and the perfect scores for staff, cleanliness, location, facilities, and value for money! We’re thrilled you enjoyed our prime Vienna location, the spacious room, and the great shower—along with our easy and secure contactless check-in process. Providing guests with comfort and safety at every step is a top priority for us. We appreciate your note about the room being a little warm. As our historic building is protected under city regulations, we are not able to install air conditioning, but every room is equipped with a high-quality fan to help keep you cool. We always do our best to communicate this in advance and are continuously exploring solutions to maximize comfort, especially during Vienna’s warmer days. Thank you again for your positive feedback and your trust in choosing Pension Mozart. Should your travels bring you back to Vienna, we’d love to welcome you again and provide another seamless, enjoyable stay—right in the heart of the city! Warm regards, Igor & the Mauracher Family Pension Mozart

Thank you very much for your wonderful feedback and for highlighting so many positive aspects of your stay at Pension Mozart. We are delighted that you found our central location so convenient—being surrounded by restaurants, shops, supermarkets, and just a short walk from the Metro truly makes exploring Vienna easy and enjoyable. It’s great to hear that you felt comfortable in your bed and enjoyed the living and dining space, as well as the well-equipped kitchenette designed for maximum convenience and flexibility during your visit. Your kind words about the cleanliness, facilities, and comfort of your room, as well as the value for money, are greatly appreciated. These are core strengths we strive to deliver for every guest. Regarding our contactless concept, we understand that occasionally some guests would prefer even more personal interaction. While our team may not always be present on site, we are always just a message or call away, ready to assist with anything you might need—be it local tips, extra amenities, or questions about the city. We’re thrilled that Pension Mozart’s blend of comfort, convenience, and excellent location contributed to such a positive Vienna experience. We hope to welcome you again in the future—whether for leisure or business—and are always here to help make your next stay just as pleasant and memorable. Warm regards, Igor & the Mauracher Family Pension Mozart, Vienna

Thank you for the perfect 10 across all categories—what a delight! It’s great to hear the central Vienna location worked so well for sightseeing, that the room felt clean and cozy, the Irish pub caused no disturbance at night, and that the bright, spacious shower with strong water pressure hit the mark. On Wi‑Fi: we provide complimentary high‑speed internet with capacity up to 600 Mbit/s. In a historic building like ours, thick walls and room layout can weaken signal at certain spots. A quick reconnect usually fixes most issues, and moving slightly closer to the door or window can help. If the connection ever feels unstable, please message us right away—our team will check the nearby access point and guide you to the strongest signal. Regarding air conditioning: as noted before arrival, our protected historic façade doesn’t allow AC installation. We equip all rooms with large fans and are happy to suggest our cooler, courtyard‑facing options when available—especially useful during summer heatwaves. We truly appreciate your kind words about our team and the overall value. Whenever you return to Vienna, we’ll be ready with the same contactless check‑in, responsive support, and quiet, comfortable base in the heart of the city. Warm regards, Igor & the Mauracher Family Pension Mozart, central Vienna guesthouse

אמין היקר, תודה רבה על המשוב החיובי ועל שבחרת להתארח בפנסיון מוצרט במהלך ביקורך בווינה. אנו שמחים לשמוע שבסך הכול היית מרוצה מהשהות, מהשירות, מהניקיון, ומהמיקום המרכזי. בנוגע להערתך על הסדינים החמים – ברוב החדרים שלנו אנו משתמשים בשמיכות ארבע-עונות סטנדרטיות, כדי להבטיח נוחות לאורך כל השנה. עבור אורחים שמעדיפים מצעים קלים יותר, נשמח לספק שמיכה דקה או סדין נוסף – פשוט צור איתנו קשר במהלך השהות, ונעשה הכול כדי להבטיח שתרגיש בנוח. תודה על המשוב שלך, אשר עוזר לנו להשתפר כל הזמן. נשמח לארח אותך שוב בביקור הבא שלך בווינה ולהתאים את החוויה לצרכיך! בברכה, איגור ומשפחת מאוראכר פנסיון מוצרט

Dragă Razvan, Vă mulțumim foarte mult pentru feedbackul dumneavoastră și pentru că ați ales să vă cazați la Pension Mozart în inima Vienei! Este o bucurie să aflăm că apartamentul nostru renovat dintr-o clădire istorică a răspuns bine nevoilor dumneavoastră și că ați apreciat amplasamentul ideal – aproape de toate atracțiile importante, restaurante și mijloace de transport. Referitor la lipsa aerului condiționat, într-adevăr, datorită reglementărilor pentru conservarea clădirilor istorice din Viena, instalarea AC nu este posibilă. De aceea, asigurăm ventilatoare de capacitate mare în toate camerele pentru confortul oaspeților, iar această informație este comunicată atât înainte de rezervare, cât și în mesajele de confirmare. Oricând aveți nevoie de asistență sau variante de răcorire suplimentare, vă rugăm să ne contactați – suntem disponibili non-stop prin WhatsApp sau telefon. Suntem bucuroși că ați găsit totuși locația, curățenia și facilitățile la nivelul așteptărilor și sperăm să reveniți cu drag la următoarea dumneavoastră vizită la Viena! Vă mulțumim încă o dată și vă așteptăm cu plăcere oricând! Cu stimă, Igor & Familia Mauracher Pension Mozart

Drogi Pawle, Serdecznie dziękujemy za wspaniałą ocenę oraz za podzielenie się swoją opinią! Ogromnie cieszy nas, że pobyt w naszej Pension Mozart tak pozytywnie zapadł Ci w pamięć – zwłaszcza pod względem doskonałej lokalizacji, czystości oraz wysokiego komfortu. Doceniamy również Twoją najwyższą notę za obsługę i dziękujemy za uznanie dla naszego zespołu oraz koncepcji gościńca bez tradycyjnej recepcji, opartej na szybkiej, zdalnej komunikacji. Nasza centralna lokalizacja w samym sercu Wiednia to znakomity punkt wyjścia do zwiedzania najważniejszych atrakcji miasta, spacerów po Mariahilfer Straße, czy eksplorowania kulinarnych i kulturalnych perełek, z którymi dzielimy się chętnie z każdym z naszych Gości. Jest nam niezmiernie miło, że czystość, wygoda i wyposażenie spełniły Twoje oczekiwania. Na każdym etapie dbamy o to, by zapewnić najwyższy standard zakwaterowania w rozsądnej cenie. Jeżeli będziesz planować kolejną wizytę w Wiedniu – z przyjemnością powitamy Cię ponownie w naszej Pension Mozart, by znów móc zaoferować przyjazny pobyt i w pełni wykorzystać uroki wyjątkowej lokalizacji. Dziękujemy raz jeszcze za wybór naszego obiektu i serdecznie zapraszamy do ponownego odwiedzenia. Pozdrawiamy z Wiednia, Igor & Rodzina Mauracher Pension Mozart

Thank you so much for your wonderful review and for taking the time to share your impressions! We are delighted to hear that you enjoyed our unbeatable central location, which truly allows our guests to explore Vienna’s vibrant restaurants, boutique shopping, and key attractions just steps away from Pension Mozart. It’s great to know that you found the comfort and value of your stay to be excellent, and we’re pleased that the convenience of the surrounding neighborhood matched your expectations. Providing a comfortable home base right in the city center is something we are proud of. We also appreciate your honest scores regarding cleanliness, facilities, and the bed. We constantly strive to maintain high standards, and your feedback is crucial for our ongoing improvements. Should you ever find anything not meeting your expectations, please don’t hesitate to reach out during your visit—we are always here to help and make your experience even better. Thank you again for highlighting what you enjoyed, and for your valuable suggestions. We hope to welcome you back on your next Vienna adventure and show you even more of what makes our guesthouse special. Warm regards, Igor & the Mauracher Family Pension Mozart

Thank you so much for your fantastic review and for rating us so highly in every category! We’re delighted to hear that you found your room bright, exceptionally comfortable, and appreciated the extra touch of a fan during the hot summer weather. It’s wonderful that our modern shower also made a positive impression—providing relaxing comfort after a day out in Vienna. We strive to combine the historic charm of our building with contemporary amenities, such as high cleanliness standards and thoughtful details like fans for extra comfort during warm days. Your perfect scores for staff, facilities, comfort, and value for money mean a great deal to our team. We noticed you gave the location a 7.5—while we’re centrally situated close to Vienna’s museums, famous shopping streets, and public transport, we understand that every guest has unique preferences for neighborhood vibes and access. If you need tips for getting around or local recommendations for your next visit, our team is always happy to help via WhatsApp or phone. We’d love to welcome you back to Pension Mozart on your next visit to Vienna, where we’ll be ready to offer you another pleasant, light-filled, and comfortable stay—no matter the season! Warm regards, Igor & the Mauracher Family Pension Mozart, Vienna

¡Muchas gracias por compartir tu excelente valoración y por elegir nuestra Pension Mozart para tu estancia en Viena! Nos alegra enormemente saber que destacas la ubicación central como un punto fuerte para disfrutar de la ciudad, algo que muchos huéspedes valoran especialmente en viajes de 2 o 3 días. Nos esforzamos siempre para ofrecer un ambiente limpio, cómodo, funcional y con una atención rápida y personalizada, así que tu alta puntuación se traduce en una gran motivación para nuestro equipo. Agradecemos también tu comentario acerca de la cama; tomamos nota de cada sugerencia para seguir mejorando la experiencia de descanso en futuras visitas. Esperamos poder darte la bienvenida nuevamente en tu próximo viaje a Viena. ¡Te invitamos a descubrir más rincones increíbles de la ciudad y a contar nuevamente con la comodidad y flexibilidad de Pension Mozart como base! Saludos cordiales, Igor & Familia Mauracher Pension Mozart, Viena

Thank you so much for awarding us a perfect 10/10 following your stay at Pension Mozart! Although you didn’t leave additional comments, we truly appreciate your high rating. Guest feedback is extremely important to us and your excellent score tells us that you were pleased with your experience. If there was anything, in particular, you enjoyed—perhaps our central Vienna location close to Mariahilfer Straße, the pristine cleanliness of your room, or the convenience of our contactless self check-in—we would love to hear more! Your input helps other travelers find the best place to stay in Vienna and encourages us to maintain our highest standards for comfort and service. Should you return to Vienna, we’d be delighted to welcome you again. Our dedicated team remains available around the clock via phone or WhatsApp for any questions or special requests, even after check-in. Thank you once more for choosing Pension Mozart and for your outstanding rating. We hope to see you again soon in the heart of Vienna! Warm regards, Igor & the Mauracher Family Pension Mozart, Vienna

Thank you very much for taking the time to share your feedback and for your positive note on our newly renovated rooms and central location—two aspects most of our guests appreciate about Pension Mozart in Vienna. We are pleased you had a nice stay overall. Regarding parking: We understand that finding convenient and affordable parking in the city center can be a challenge. While our historic building does not provide private parking on-site, we always send guests detailed information with the booking confirmation, recommending several nearby public garages for safe and stress-free parking. Our recommended options include the nearby Garage Museumsquartier or the more budget-friendly WIPARK Garage Operngasse, as well as Garage Gerngross for taller vehicles—all within walking distance. Street parking is tightly regulated in Vienna, and while it’s free overnight and all day on weekends or holidays, we discourage any form of illegal parking to avoid fines or towing. We especially caution against parking in "Anwohnerparken" (resident-only) zones at any time. For future visits, please feel free to contact us with any questions about parking or how to best reach us—our team is available via WhatsApp, phone, or email to support you before and during your stay. We truly appreciate your feedback on the staff and comfort—your comments help us refine our services further. We hope to welcome you back to Pension Mozart for an even more enjoyable, convenient experience in Vienna’s city center. Warm regards, Igor & the Mauracher Family Pension Mozart, Vienna

Thank you so much for your wonderful review and glowing recommendation! We are truly delighted that you enjoyed our unbeatable city center location—having Vienna’s rich musical heritage, renowned museums, and the Mariahilfer Straße right at your doorstep really does make exploring the city a special experience. We especially appreciate your mention of the area’s famous musical past. To clarify, while the legendary composers Haydn, Mozart, and Beethoven did not reside directly in our building, each of them lived in this historic neighborhood. Beethoven’s house is, in fact, located just on the other side of the street from Pension Mozart—an inspiring treat for classical music lovers. Your positive comments about the cleanliness and ease of connection to Vienna’s major sights are particularly motivating for our team. We strive to offer spotless, comfortable rooms so guests can relax after a day of sightseeing in the heart of Vienna. We understand your preference for traditional hospitality with more face-to-face interactions. Our contactless, reception-free system is designed to offer maximum flexibility and safety, but please know that our team is always a message or call away—ready to help with anything you need, 24/7 via WhatsApp or phone. Should you return, please feel free to reach out anytime if you’d like more personal recommendations or a chat about Vienna’s hidden gems! Thank you again for choosing Pension Mozart. We look forward to seeing you again soon for another authentic stay in Vienna’s vibrant city center. Warm regards, Igor & the Mauracher Family

Шановна Тетяна, Щиро дякуємо за такий чудовий відгук і за вибір Pension Mozart під час Вашої подорожі до Відня! Нам надзвичайно приємно, що Ви високо оцінили наше розташування, зручний та швидкий заїзд/виїзд, а також винятковий вигляд з вікна — справжнє "вау"! Ми дуже раді, що простора ванна кімната та ціна для такого рівня сервісу залишили у Вас приємні враження. Ми завжди прагнемо поєднувати максимальний комфорт, сучасні зручності й вигідну ціну у самому центрі Відня — лише кілька хвилин пішки від Музейного кварталу, вулиці Маріагільфер та зручною транспортною розв’язкою. Ще раз дякуємо за Ваш позитивний відгук. Будемо надзвичайно раді вітати Вас знову в Pension Mozart наступного разу у Відні! Якщо у Вас будуть особливі побажання до наступного візиту, повідомте нам — ми із задоволенням зробимо все, щоб Ваш відпочинок став ще більш незабутнім! З найкращими побажаннями, Ігор та родина Маурахер Pension Mozart